Provider Agreement
Privacy Statement
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By signing up for and using the eBridge service (the "Service") offered by eBridge,
Inc. ("eBridge"), you agree that you are bound by the following terms and conditions.
In this Agreement, the words "eBridge," "we," "us," "our," and "ours" refer to eBridge.
The words "Customer," "you," "your," and "yours" refer to the customer signing up
for the Service. We may change the Service and/or this Agreement at any time in
our discretion, and if you continue using the Service after a change, that will
mean you have agreed to the change. You may see the current terms of this Agreement
at any time by going to http://www.eagent.net/terms_and_services.htm.
This Agreement will remain in force until one party or the other terminates it.
General Terms
1. You must provide your legal full name, a valid email address, and any other information
requested in order to complete the signup process.
2. Your account may only be used by one person or entity – a single login shared
by multiple people is not permitted.
3. You are responsible for maintaining the security of your account and password.
eBridge is not liable for any loss or damage from your failure to maintain adequate
security.
4. You are responsible for all data uploaded and activity that occurs under your
account, even if the data is uploaded by another person.
5. You may not use the Service for any illegal, inappropriate or unauthorized purpose.
You must not, in the use of the Service, violate any laws (including but not limited
to copyright laws).
6. As long as this Agreement is in force and you are complying with all of its terms,
we give you our permission to use the Service.
If you violate any of these agreements, we may terminate your account. While we
try to prohibit illegal, inappropriate or unauthorized conduct and content on the
Service, you understand and agree that we are not responsible for the data uploaded
to the Service, and it is possible that you may be exposed to such materials. You
agree to use the Service at your own risk.
Payment, Refunds, Changing Terms
1. A valid credit card is required to establish an account.
2. We bill for the Service in advance on a monthly basis, and your payment is
non-refundable. You will not receive any refund or credit for partial months of
Service, nor will you receive a refund for any month in which you do not use the
Service. If the credit card you provide us declines any charge, we will have the
right to suspend access to your account until you provide a valid credit card number,
and we may terminate your account.
3. Our fees do not include any taxes, levies, or duties imposed by taxing authorities.
You are responsible for paying all such taxes, levies, or duties.
4. If you upgrade your plan level, the upgrade will take effect immediately, beginning
a new billing cycle, and the credit card that you provided will immediately be charged
the new rate. If you downgrade your plan level, the downgrade will take effect,
and your credit card will be charged, at the beginning of your next billing cycle.
5. Downgrading your Service may cause the loss of data, features, or capacity of
your account. eBridge has no liability for such loss.
Cancellation and Termination
1. You may cancel your account at any time by clicking on 'Cancel Service' underneath
the 'Setup' tab from inside the program. This screen provides a simple, no questions
asked cancellation process. An email or phone request to cancel your account WILL
NOT BE EFFECTIVE.
2. All of your data will be immediately deleted from the Service upon cancellation.
3. If you cancel the Service before the end of your current paid up month, your
cancellation will take effect immediately, and you will not be charged again,
but you will not be entitled to a refund for the partial month.
4. eBridge, in its sole discretion, has the right to suspend or terminate your account
and refuse any and all current or future use of the Service, or any other eBridge
service, for any reason at any time. Such termination of the Service will result
in the deactivation or deletion of your Account or your access to your Account.
eBridge reserves the right to refuse service to anyone for any reason at any time.
In addition, eBridge may terminate this Agreement with respect to your account at
any time, in its sole discretion.
5. Upon cancellation or termination for any reason, you may order a cumulative copy
of all data in your account for an additional charge of $250. If you elect not to
receive that cumulative copy, you will have no further access to that data and you
relinquish any claim to that data.
Modifications to the Service and Prices
1. eBridge reserves the right at any time and from time to time to modify or discontinue,
temporarily or permanently, the Service (or any part thereof) with or without notice.
2. Prices of all Services, including but not limited to monthly subscription plan
fees to the Service, are subject to change upon 30 days notice from us. Such notice
may be provided at any time by posting the changes to www.eAgent.net or to the Service.
3. eBridge is not liable to you or to any other party for any modification, price
change, suspension or discontinuance of the Service.
Copyright and Data Ownership
1. We claim no intellectual property rights over the data you upload to the Service.
Your uploaded materials remain yours.
2. eBridge does not pre-screen uploaded data, but eBridge has the right (but not
the obligation) in its sole discretion to refuse or remove any data that is available
via the Service.
3. The look and feel of the Service is copyrightable material owned by eBridge,
Inc., and all rights are reserved. You may not duplicate, copy, or reuse any portion
of material comprising the Service without express written permission from eBridge.
Other Conditions
1. Your use of the Service is at your sole risk. The service is provided on an “as
is” and “as available” basis. eBridge has no liability arising from unavailability
of your data.
2. Technical support is available by e-mailing eAgent@eAgent.net,
Monday through Friday between the hours of 9 AM and 6 PM Eastern time.
3. You understand that eBridge uses third party vendors and hosting partners to
provide the necessary hardware, software, networking, and related technology required
to run the Service.
4. You are not permitted to modify, adapt, disassemble, decompile, reverse engineer
or hack the Service or modify another website so as to falsely imply that it is
associated with the Service, eBridge, or any other eBridge service.
5. You agree not to reproduce, duplicate, copy, sell, resell, license, sublicense
or exploit any portion of the Service, use of the Service, or access to the Service
without our express written permission.
6. We may, but have no obligation to, remove data and accounts containing data or
content that we determine in our sole discretion are unlawful, offensive, threatening,
libelous, defamatory, pornographic, obscene or otherwise objectionable or that violate
any party’s intellectual property rights or this Agreement.
7. Verbal, physical, written or other abuse (including threats of abuse or retribution)
of any eBridge customer, employee, director, shareholder or officer will result
in immediate account termination.
8. You must not upload, post, host, or transmit unsolicited email, SMSs, or “spam”
messages.
9. You must not transmit any worms or viruses or any code of a destructive nature.
10. eBridge does not warrant that (i) the Service will meet your specific requirements,
(ii) the Service will be uninterrupted, timely, secure, or error-free, (iii) the
results that may be obtained from the use of the Service will be accurate or reliable,
(iv) the quality of any products, services, information, or other material purchased
or obtained by you from eBridge will meet your expectations, and (v) any errors
in the Service will be corrected.
11. You expressly understand and agree that eBridge is not liable for any direct,
indirect, incidental, special, consequential or exemplary damages, including but
not limited to, damages for loss of profits, goodwill, use, data or other intangible
losses (even if eBridge has been advised of the possibility of such damages), resulting
from: (i) the use or the inability to use the Service; (ii) the cost of procurement
of substitutes resulting from any data, information or services purchased or obtained
through or from the Service, or the loss thereof; (iii) unauthorized access to or
alteration of your data; (iv) statements or conduct of any other party on the Service;
(v) termination of your account; or (vi) any other matter relating to the Service.
12. Our aggregate liability for any damages to you or any other party will not exceed
the monthly fees you have paid us during the six (6) month period prior to your
notifying us of a claim, regardless whether the claim is based on contract, tort,
negligence, strict liability, products liability or otherwise. You acknowledge that
we are unable to test the Service under all possible circumstances, that we cannot
control the manner in which you and our other customers use the Service, and that
we have no control over Internet or other communications.
13. The failure of eBridge to exercise or enforce any right or provision of this
Agreement shall not constitute a waiver of such right or provision. This Agreement
constitutes the entire agreement between you and eBridge governing your use of the
Service, superseding any prior agreements (including, but not limited to, any prior
versions of this Agreement).
14. This Agreement will be governed by the laws of the State of Florida, and any
claims arising under this Agreement must be brought in the courts of Hillsborough
County, Florida.
15. Questions about this Agreement should be sent to
legal@eBridge.com
eBridge Inc. provides this Privacy Policy to inform you of our policies and procedures
regarding the collection, use and disclosure of personal information we receive
from users of www.eAgent.net (this “Site”). This Privacy Policy applies only to
information that you provide to us through this Site. Our Privacy Policy may be
updated from time to time, and we will notify you of any material changes by posting
the new Privacy Policy on the Site at
http://www.eAgent.net/terms_and_services.htm
1. Information Collection: The Personally Identifiable Information We Collect
In the course of using this Site, you may provide us with personally identifiable
information. This refers to information about you that can be used to contact or
identify you, and information on your use of and activities at our Site that may
be connected with you (“Personal Information”). Personal Information that we collect
may include, but is not limited to, your name, phone number, credit card or other
billing information, email address and home and business postal addresses. Personal
Information may also include information you supply to us concerning your preferences
and interests expressed in the course of use of our Site.
When you visit the Site, our servers automatically record information that your
browser sends whenever you visit a website. This information may include, but is
not limited to, your computer’s Internet Protocol address, browser type, the web
page you were visiting before you came to our Site and information you search for
on our Site. Like many websites, we may also use “cookies” to collect information.
A cookie is a small data file that we transfer to your computer’s hard disk for
record-keeping purposes. We may use “persistent cookies” to save your registration
ID and login password for future logins to the Site; and we use “session ID cookies”
to enable certain features of the Site, to better understand how you interact with
the Site and to monitor aggregate usage and web traffic routing on the Site. You
can instruct your browser, by changing its options, to stop accepting cookies or
to prompt you before accepting a cookie from the websites you visit. If you do not
accept cookies, however, you may not be able to use all portions of the Site or
all functionality of our services.
2. How We Use Personal Information
Personal Information is or may be used for the following purposes: (1) to provide
and improve our Site, services, features and content, (2) to administer your use
of our Site, (3) to enable you to enjoy and easily navigate the Site, (4) to fulfill
requests you may make, and (5) to personalize your experience. We use information
we obtain by technical means (such as the automatic recording performed by our servers
or through the use of cookies) for the above purposes and in order to monitor and
analyze use of the Site and our services, for the Site’s technical administration,
to increase our Site’s functionality and user-friendliness, to better tailor it
to your needs, to generate and derive useful data and information concerning the
interests, characteristics and website use behavior of our users, and to verify
that visitors to the Site meet the criteria required to process their requests.
3. Information Sharing and Disclosure
eBridge Inc. customers: No customer personal data collected will be shared with
third parties unless an agreement is in place. Such agreements will require written
notice by eBridge Inc.’s customer.
Compliance with Laws and Law Enforcement Requests; Protection of eBridge's rights.
We may disclose to parties outside eBridge Inc. files stored in your account and
information about you that we collect when we have a good faith belief that disclosure
is reasonably necessary to (a) comply with a law, regulation or compulsory legal
request; (b) protect the safety of any person from death or serious bodily injury;
(c) prevent fraud or abuse of eBridge Inc. or its users; or (d) to protect eBridge
Inc. property rights. If we provide your eBridge Inc. data to a law enforcement
agency as set forth above, we will remove eBridge’s encryption from the data before
providing them to law enforcement.
Business Transfers. eBridge Inc. may sell, transfer or otherwise share some or all
of its assets, including your Personal Information, in connection with a merger,
acquisition, reorganization or sale of assets or in the event of bankruptcy.
4. Changing or Deleting Your Information
You may review, update, correct or delete the Personal Information provided in your
registration or account profile by changing your “account settings” or contacting
eAgent@eAgent.net.
5. Security
eBridge Inc. is very concerned with safeguarding your information. We employ reasonable
measures designed to protect your information from unauthorized access.
7. Contacting Us
If you have any questions about this Privacy Policy, please contact us at
eAgent@eAgent.net.
Privacy
A copy of our full privacy policy can be found at:
http://www.eAgent.net/terms_and_services.htm
We understand and guard your privacy to the best of our ability. We do our utmost
to protect your information from unauthorized access.
eBridge Inc.’s employees are prohibited from viewing the content of data you store
with your account, and are only permitted to view data with customer written permission.
Like most online services, we have a small number of employees who must be able
to access user data for the reasons stated in our privacy policy (e.g., when legally
required to do so). But that’s the rare exception, not the rule. We have strict
policy and technical access controls that prohibit employee access except in these
rare circumstances. In addition, we employ a number of physical and electronic security
measures to protect user information from unauthorized access.
Compliance with Laws and Law Enforcement
As set forth in our privacy policy, and in compliance with United States law, eBridge
Inc. cooperates with United States law enforcement when it receives valid legal
process, which may require eBridge Inc. to provide the contents of your eBridge
Inc. account. In these cases, eBridge Inc. will remove eBridge’s encryption from
the files before providing them to law enforcement.
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